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Executive Operations + Regional Operations Division + FNID ADM's Office + First Nations Initiatives Division + GeoBC + Regional Operations - ADM's Office + Regional Operations - Headquarters + Corporate Initiatives Branch + Crown Registry and Geographic Base Branch + GeoBC Infrastructure Services Branch + GeoBC Information Services Branch + GeoBC Spatial Analysis Branch + Ecosystem Based Management + ILMB Corporate + FNID Office + FrontCounter BC Program + Service Centre + eLicensing BC + GeoBC ADM's Office + GeoBC Service Desk + FrontCounter BC Operations

To better serve our clients, the NRS Business Service Desk provides a single point of contact for GeoBC applications and services. Experienced Client Support staff are available to respond to questions either by phone or email on approximately 140 resource sector applications. All queries are tracked and kept open until a satisfactory outcome has been reached. If front-line staff are not able to provide an immediate answer, the question is redirected to a knowledgeable person.

Contact Information

Hours of Operation: 8:00 am to 4:30 pm (PST) Monday to Friday

*Please leave a voice message if you are calling after hours

Phone (within Victoria): (250) 952-6801

Toll Free (within BC): 1-866-952-6801

E-Mail: NRSApplications@gov.bc.ca

Application Support

The NRS Business Service Desk provides helpdesk services for approximately 140 resource sector applications which include:

  • Distribution and Discovery Services for the Land Resource Data Warehouse;
  • Base Map Online store;
  • iMap BC;

Integrated Land Resource Registry.

Need Help?

Idir Users may access the links below.

External Users will find these links below broken as you must have an Idir account to access.
 

Should you wish to open an online Service request please logon to http://nrsservicedesk.gov.bc.ca/ using your IDIR id and adding @BCGOV after your name or you can email the ServiceDesk at NRSApplications@gov.bc.ca.

Forms are available through the GeoBC Service Desk online Service Catalogue at http://nrsservicedesk.gov.bc.ca or hard copy forms are available at listing of forms.
 





 

 

1-877-855-3222
(North America Toll Free) 

Outside North America, please call ++1-604-586-4400

FrontCounter BC is a one stop service for clients of provincial natural resource ministries and agencies.  Staff can help you with the licenses and permits you need to start or expand a business related to mining, forestry, agriculture, water, land, aquaculture and many others.

Virtual FrontCounter BC gives clients the ability to apply on-line for authorizations. You can update the application you are working on, attach maps and documents to your application, submit and pay for your application and track your online applications.

Contact FrontCounter BC

 

GeoBC integrates, manages and delivers provincial geographic information to governments, businesses, and citizens

GeoBC’s products and services enable citizens, clients and partners to discover, view, download, analyze, integrate and create geographic data to support their business activities.The Gateway proivdes a window to data and information sources managed by various ministries and agencies in the natural resource sector.

GeoBC Gateway

The allocation and management of Crown land and coastal marine resources plays a key role in expanding and diversifying the economy, sustaining environmental values, and promoting the health and well-being of all British Columbians.

FLNR administers, allocates, adjudicates, documents and manages Crown land tenures for a number of land programs. As well, FLNR is responsible for promoting adventure tourism, coordinating permitting processes for clean energy projects, creating opportunities to develop and market some Crown land parcels, and developing and implementing land and coastal marine plans and agreements.

Click here for more information on Crown Land Management

In 2008, the BC Government committed to improving consultation and respectful engagement with First Nations.   Benefits of this work—to government, First Nations, proponents, and the public—include enhancing meaningful government-to-government relations with First Nations, creating a positive investment climate by providing certainty and predictability, and reducing the heavy consultation workload for all parties.

The First Nations Initiatives Division (FNID), a division of the Integrated Land Management Bureau, is leading a shift in business to the “Virtual integration” of aboriginal relations.  Virtual Integration is a government initiative to implement common, policies, procedures and tools across all the natural resource agencies.  FNID works with all Natural Resource Agencies to deliver Virtual Integration through two main business lines:

  1. Coordinating interagency consultation with First Nations, comprising i) an aligned policy framework, ii) regional economic development priority setting, including shared business planning and resource sharing, and iii) coordinating multi-authorization project consultation. 
  2. Negotiating strategic agreements with First Nations that will improve the Province’s investment climate, reduce the consultation volume for all parties, create enduring forums for government-to-government engagement and achieve the goals of the Transformative Change Accord.
    http://www.newrelationship.gov.bc.ca/agreements_and_leg/trans_change_accord.html
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