IRB: Tantalis GATOR

Contact Us

BCeID Setup or Password Problems

The BCeID Help Desk is available to assist you, 7:30 am to 7:30 pm, Pacific Time, Monday to Friday excluding statutory holidays.

In Greater Vancouver call: (604) 660-2355
Toll Free within BC: 1-888-356-2741
Outside of BC: 1-604-660-2355
E-Mail: BCeID@gov.bc.ca
Website: https://www.bceid.ca
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Tantalis GATOR Questions or Comments

You can contact the GATOR Help Desk by:

  • Sending an email message to gator@gov.bc.ca
  • Telephone Tantalis GATOR Help Desk: (250) 952-4026
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Reporting GATOR Problems

How to report a GATOR problem:

  • Copy the Problem Information questions below into the body of an email message and fill in the necessary information.
  • Give a short, descriptive message on nature of problem, noting the time and date of problem.
  • Send email to gator@gov.bc.ca.
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Applying for a GATOR Refund

How to request a GATOR refund:

  • Copy the Problem Information questions below into the body of an email message and fill in the necessary information.
  • Give a short, description message, noting the time and date of problem and the amount of requested refund.
  • Send email to gator@gov.bc.ca.
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Problem Information

  • First Name:
  • Last Name:
  • Login ID:
  • Phone Number:
  • Requested Refund Amount:
  • Title: (One-line description of the problem or Refund request)
  • Description: (Detailed description of the problem or refund request and amount of the refund)
  • Date: (Date problem occurred)