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GATOR: Contact Us

Below is contact information for the GATOR application, as well as the eForms for both issue reporting and requesting a refund.

Contacting the GATOR Team

If you have any GATOR question or comment that is not reporting a GATOR issue or requesting a GATOR refund, you can contact the GATOR team by sending an eMail message to GATOR@gov.bc.ca.

Contacting the NRS Business Service Desk

The NRS Business Service Desk is available to assist you, 8:00am to 4:30pm Pacific Standard Time, Monday to Friday excluding statutory holidays.

BCeID Setup or Password Problems

The BCeID Help Desk is available to assist you, 7:30am to 7:30pm Pacific Standard Time, Monday to Friday excluding statutory holidays.

The GATOR Issue eForm

Please use the form below to alert the GATOR team of any issues, bugs or problems with the GATOR application. Please be as detailed as possible in the description.

GATOR Issue eForm
Personal Information
Last Name
First Name
eMail Address
Issue Information
Issue Description
Date of Occurrence
Submit the Issue Information
     

The GATOR Refund eForm

Please use the form below to request a refund for bad/missing images in GATOR. Be sure to include your BCeID logon ID (but not your password) so that your account can be credited.

GATOR Refund eForm
Personal Information (* required)
* Last Name
First Name
* BCeID Logon ID
Phone Number
* eMail Address
Refund Request Information
* Search Particulars
Date of Problem
* Refund Amount
Image Issue (choose one)
Poor Quality
Wrong Image
Missing Image
Other
Submit Your Refund Request
     




 

 

1-877-855-3222
(North America Toll Free) 

Outside North America, please call ++1-604-586-4400

FrontCounter BC is a one stop service for clients of provincial natural resource ministries and agencies.  Staff can help you with the licenses and permits you need to start or expand a business related to mining, forestry, agriculture, water, land, aquaculture and many others.

Virtual FrontCounter BC gives clients the ability to apply on-line for authorizations. You can update the application you are working on, attach maps and documents to your application, submit and pay for your application and track your online applications.

Contact FrontCounter BC

 

GeoBC integrates, manages and delivers provincial geographic information to governments, businesses, and citizens

GeoBC’s products and services enable citizens, clients and partners to discover, view, download, analyze, integrate and create geographic data to support their business activities.The Gateway proivdes a window to data and information sources managed by various ministries and agencies in the natural resource sector.

GeoBC Gateway

The allocation and management of Crown land and coastal marine resources plays a key role in expanding and diversifying the economy, sustaining environmental values, and promoting the health and well-being of all British Columbians.

FLNR administers, allocates, adjudicates, documents and manages Crown land tenures for a number of land programs. As well, FLNR is responsible for promoting adventure tourism, coordinating permitting processes for clean energy projects, creating opportunities to develop and market some Crown land parcels, and developing and implementing land and coastal marine plans and agreements.

Click here for more information on Crown Land Management

In 2008, the BC Government committed to improving consultation and respectful engagement with First Nations.   Benefits of this work—to government, First Nations, proponents, and the public—include enhancing meaningful government-to-government relations with First Nations, creating a positive investment climate by providing certainty and predictability, and reducing the heavy consultation workload for all parties.

The First Nations Initiatives Division (FNID), a division of the Integrated Land Management Bureau, is leading a shift in business to the “Virtual integration” of aboriginal relations.  Virtual Integration is a government initiative to implement common, policies, procedures and tools across all the natural resource agencies.  FNID works with all Natural Resource Agencies to deliver Virtual Integration through two main business lines:

  1. Coordinating interagency consultation with First Nations, comprising i) an aligned policy framework, ii) regional economic development priority setting, including shared business planning and resource sharing, and iii) coordinating multi-authorization project consultation. 
  2. Negotiating strategic agreements with First Nations that will improve the Province’s investment climate, reduce the consultation volume for all parties, create enduring forums for government-to-government engagement and achieve the goals of the Transformative Change Accord.
    http://www.newrelationship.gov.bc.ca/agreements_and_leg/trans_change_accord.html